TERMS & CONDITIONS
Last updated: 01.01.2026
Welcome to NatalyMak
By accessing and using this website (natalymak.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
This website is operated by NatalyMak.
Throughout the site, the terms “we”, “us”, and “our” refer to NatalyMak.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Continued use of the website after any changes constitutes acceptance of those changes.
2. Products & Services
We offer the following types of products:
Original paintings, created and shipped directly from Turkey
Printed posters, produced and shipped by our trusted production partner in the United States
Product details, pricing, and availability are listed on each individual product page.
Please note that colors may vary slightly depending on screen settings.
3. Made-to-Order & Unique Items
Many of our products are made to order.
Original paintings are created individually and may vary slightly from the reference image.
Printed items are produced specifically for each order.
Because of this, all descriptions and images are provided as close representations, but exact duplication is not guaranteed.
4. Pricing & Payments
All prices are listed in USD unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payment must be completed in full before an order is processed.
We use secure third-party payment providers to process transactions. We do not store or have access to your payment details.
5. Shipping & Delivery
Shipping origin and delivery times depend on the product type and destination.
Estimated delivery times and shipping details are provided on the Shipping & Delivery page and on individual product pages.
We are not responsible for delays caused by customs, carriers, weather conditions, or other circumstances beyond our control.
6. Customs, Duties & Taxes
Customers are responsible for any customs duties, taxes, or import fees required by their country, except where explicitly stated otherwise.
Customers in the United States do not pay customs duties for orders shipped to the U.S.
7. Returns & Refunds
Our return and refund policy is explained in detail on the Refund & Returns page.
Due to the made-to-order and personalized nature of many items, not all products are eligible for returns. Please review the policy before placing an order.
8. Intellectual Property
All content on this website, including but not limited to images, artwork, text, logos, and design elements, is the intellectual property of NatalyMak and may not be copied, reproduced, or used without written permission.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product in question.
10. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable international laws and regulations.
11. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us: